El trato por parte de todo el personal…ecxelente sencillamente espectacular y sin duda repetire
El trato por parte de todo el personal desde la bienbenida hasta el ultimo minuto una experiencia 10 , mucjas gracias a todos por ser tan amables ..
Trustpilot
May 8, 2023, 3:38 p.m.
Kari_ra
GB
Hair Transplant
I had good experience with Erdem…
I had good experience with Erdem Hospital. I had a hair transplant and was coming from the UK. Clinic had helpful consultant who arranged everything from all the transfers, help with all the logistic, questions about the treatment and the Team. Everything was included in the package - hotel, transfers, blood test and aftercare.
Hospital is modern, service is professional and you feel very much taken care of.
They provide translator, but it s shame you cannot speak with the team who does the treatment, as that would be very helpful.
I have to make a point to be aware about cultural differences and hygiene, hospitals in every country look different I guess, but I would say hygiene was not the best, as not all staff wore masks during the treatment, one was caughing, they were wearing trainers, there were other patients hair on the floor, also they were talking all the time (which is understandable as I guess hours of work in silence would be difficult) but it doesn't make patient feel good when doesn't understand if they talk about you or how their week is going.
Overall I am happy with the treatment and care, I think I could use them again in the future. I heard some good comments from other guests from the hospital who had hair or nose done.
Trustpilot
May 7, 2023, 8:13 p.m.
Zsofia Kereszturi-Toth
HU
Hair Transplant
Gastric sleeve surgery with Dr. Elnur Piraliyev.
I travelled to the hospital from Hungary and I had gastric sleeve surgery with Dr. Elnur Piraliyev on 22.04.2023. I was really nervous, but thanks to the doctor, he allayed all my fears with his professionalism and assistance. If I had any questions, he helped me and gave me complete information. A thousand thanks to him for helping me start my new life.
And thanks the nurses as well they are so nice and friendly and were always there if I need any help.
The transfer from the airport and the hospital care were also perfect.The tests began immediately upon arrival. (X-ray, blood test, EKG... etc.) The hospital was completely clean and tidy. We were perfectly satisfied with everything. I would highly recommend.
Trustpilot
May 6, 2023, 4 p.m.
Sabrina Viola
IT
Hair Transplant
Clinica eccellente
Clinica eccellente, non potevo chiedere di meglio, intervento riuscito alla perfezione, ambienti sani e puliti, massima cordialità
Trustpilot
May 6, 2023, 2:25 p.m.
İlham Rami
NL
Hair Transplant
Je rentre de quelques jours d'Istanbul…
Je rentre de quelques jours d'Istanbul et je tenais à remercier toute l'équipe d'Erdem Hospital pour tous. Comment dire, ils sont à votre écoute et d'un grand professionnalisme ainsi d'une grande gentillesse et vous rassure vraiment. Un très grand merci au taff et au chauffeur, vous avez été au top avec moi , merci de votre gentillesse. Je recommande vraiment pour les personnes qui veulent franchir le pas.
Trustpilot
May 4, 2023, 10:31 a.m.
Lourdes Bertomeu
ES
Hair Transplant
Hola soy de Tarragona y llegue el 23 de…
Hola soy de Tarragona y llegue el 23 de abril a Turquía, el taxi nos esperaba en el aeropuerto y nos llevó al hospital, la llegada no fue muy buena porque llegamos por la noche,no teníamos batería a los móviles ni WiFi y no nos aclaravamos con las de recepcion, que nadie sabia nada de esoañol...asta cargar un móvil y poner wifi
Una vez con el traductor del móvil, me mandaron a hacerme las pruebas para el 24 operarme, me dieron my habitación, nos acomodaron y llegó el 24. La doctora vino por la mañana con su traductora y ya me hizo el diseño del cuerpo, estuvimos hablando de darme anticoagulantes porque tenía que haberme dejado las pastillas anticonceptivas.. y ara quitofano...
Todo fue perfecto, me pusieron de todo para el dolor, asta morfina y estuvieron muy atentos, las infermeras todas conmigo ,incluso me tuvieron que hacer una transfusión de sangre y también todo muy bien... el día que me iba a la hora enpunto , un taxi en la entrada k nos llevó al aeropuerto, todo perfecto sobretodo la doctora Aiça que para mí es la mejor...gran persona, i gran professional
Trustpilot
May 3, 2023, 9:59 p.m.
Jean Diego Campos Santos
ES
Hair Transplant
Me llamo Jean Diego les cuento mi experiencia en el hospital erdem
Muy buenas.
Os dejo mi punto de vista y mi experiencia en el hospital Erdem con la cirurgia de Manga Gastrica.
Desde el inicio cuando contacte con Onurcan por wassap fue todo excelente, atento en todo momento, aclarando todas mis dudas .
Llegamos a Estambul día 23/04/2023 sobre las 21h, ya teníamos el chófer esperándonos en el aeropuerto. Nos llevó directo al hospital.
En este mismo día me realizaron las analítica y varias pruebas, en la mañana del lunes conocí el Dr Ali Solmaz.
Confieso que en el primero momento estaba asustado y preocupado por mi alergia al medicamento.
En la mañana del lunes día 24/04 me realizaron las pruebas que faltaban y ya quedé a la espera de operarme. Me opere el martes día 25/04 por la mañana. Cuando me aplicaron el medicamento después de la cirurgia empecé a tener alergia, pero cuando mi acompañante aviso en questiones de segundos estaba el medico en mi habitación, (Mi alergia es del Ibuprofeno y los medicamentos que tienen sus componentes). En fin la atención fue inmejorable, el Dr Ali me visto 3 veces después de la cirurgia a parte de la visita de outros médicos, enfermeras , nutricionistas siempre acompañados con tradutores. El miércoles por la tarde ya nos trasladaron al hotel (especular 5 estrellas todo muy muy bien 👍) el Domingo regrese a España. Estoy muy contento llevo una semana operado, no tengo dolor, estoy con la dieta liquida y ya noto una diferencia en mi nueva vida.
Muchas gracias a todos del Hospital Erdem excelente atendimento.
Trustpilot
May 3, 2023, 9:57 a.m.
VG
GB
Hair Transplant
Erdem Health Group - avoid it
Its interesting that Erdem Hospital only responds to positive comments but of course they cannot defend charging ridiculous prices for blood tests or dangerous nursing care. My daughter is recovering but psychologically she is not so strong. I am disappointed, but not surprised, that I haven't been reimbursed any money for the overpriced blood tests, corrupt organisations never do pay anything back.
When making decisions regarding healthcare always look at the negative reviews as they are more consistent than the good reviews which of course can all be made up.
Trustpilot
May 1, 2023, 3:50 p.m.
Alexandra D Marin
RO
Hair Transplant
Implant mamar
Buna ziua,
Ma numesc Alexandra, iar in urma cu 5 săptămâni am făcut intervenția de implant mamar la domnul doctor Kadir. Nu pot sa am decât cuvinte de lauda . Începând de la personalul medical pana la serviciile din spitalul Erdem, totul a decurs perfect. Eu și însoțitorul meu ne-am simțit excelent in cadrul clinicii. Operația de implant mamar a decurs perfect, iar rezultatul este wow. Sunt extrem de mulțumită și incantata de rezultat. Mulțumesc domnului doctor Kadir dar și întregului personal.
Felicitări 🤗😊☺️🙏🏻
Trustpilot
April 27, 2023, 4:16 p.m.
Susan Mazon
ES
Hair Transplant
Mi nombre es Susan vengo de Barcelona
Mi nombre es Susan vengo de Barcelona, España
Es la segunda vez que vengo aquí a esta clínica y mi estancia fue perfecta la atención la ideal
La doctora Ayse una profesional que la recomiendo
Y en especial mi guía desde minuto 1 estuvo pendiente de mi Onurcan Şar en todo momento es muy amable y con mucha paciencia
Mil Gracias a todos y a las enfermeras
Recomendable al 100%
Trustpilot
April 25, 2023, 9:15 p.m.
Alexandra V
TR
Hair Transplant
Elnur Piraliev/ gastric sleeve
Уважаемый доктор Елнур Пиралиев!
Я хочу выразить огромную благодарность Вам и Вашей команде за профессионализм и заботу, которые Вы оказали мне во время моей бариатрической операции. Я знаю, что это был сложный и рискованный процесс, но благодаря Вашим усилиям, все прошло гладко.
Я очень ценю то, что Вы всегда были готовы ответить на мои вопросы и объяснить каждую деталь операции. Это помогло мне чувствовать себя более уверенно и спокойно перед процедурой.
После операции, я чувствую себя намного лучше и заметилa большой прогресс в своем здоровье.
Спасибо за Ваше терпение, заботу и великолепное лечение. Я не смогла бы пройти этот путь без Вашей помощи. Я буду рекомендовать Вас всем, кто нуждается в этом виде лечения.
Trustpilot
April 24, 2023, 8:37 a.m.
Susan Fishkin
US
Hair Transplant
I came from NY and Tarik was the best…
I came from NY and Tarik was the best ever helper in every single step since he contacted me through what’s app that he is assigned to help me in my inquiry with the hospital. I did liposuction with Dr. Klye and I appreciate her great work and I give the credit to Tarik who recommended her and was more than fabulous in every single detail. I highly recommend Tariq at ERDEM hospital. The whole experience was great with stuff, doctor, hotel, hospital, airport and trip. Thank you Tarik for making my dream become true through this professional enjoyable experience.
Trustpilot
April 23, 2023, 12:07 a.m.
Anderra Vreto Oțelea
RO
Hair Transplant
My Husband's New Life started at Erdem
Well, i was there during an entire week, with my husband who had an stomach gastric sleeve. During the operation, the Great Doctor Adem Topaloğlu, our family angel, was founding another two hernia,umbilikal and abdominal, which he operate them.
During this week i had the felling that my husband was the only patient in the hospital. Why?
Because everyone was acting like that, the nurses came every 2 hours to see how he feels. We are very happy with decision to go there. The entire stuff is amazing, i don t have enough thankfull words for doctor Topaloğlu, Lizica yengi romanian coordonator, Ileana romanian translator and a shoulder you can tell about your fellings, nurses, ladies who mai clean. Food for me was awesome, very tasty and very delicious. The room was cleaned 3 Times a day. After 3 weeks from operation my husband had lost 13 kilos. Sometimes i have questions about the diet and Eylul, the nutritionist always answer me immediatly through whatsapp. You are great people from Erdem Hastanesi. We already miss you. Tessekur Ederim and God Bless you All!
Trustpilot
April 14, 2023, 10:16 p.m.
David
ES
Hair Transplant
Fui sin pelo prácticamente y en 6 meses…
Fui sin pelo prácticamente y en 6 meses estoy como con 18 años
Recomendable
Trustpilot
April 14, 2023, 7:50 p.m.
Rossella
IT
Hair Transplant
Consiglio a tutti di andare in questa…
Consiglio a tutti di andare in questa clinica, non potevo scegliere di meglio, ho effettuato una blefaroplastica superiore e inferiore ed una revisione di protesi al seno più lifting, il dott Kadir è unico nel suo lavoro molto preciso e scrupoloso il numero1. Il mio consulente Alikan mi ha seguito dall’inizio alla fine è poi HAcan l’interprete disponibile , sempre presente e ti segue passo passo facendoti sentire a tuo agio è mai sola . Un grazie anche a gli infermieri sono degli angeli. Consiglio a tutti di andare a Erdem Hospital (Rossella77)
Trustpilot
April 14, 2023, 6:21 p.m.
EL
GB
Hair Transplant
I do not recommend
After a long day travelling and arriving late at night, the lack of warm welcome was unnerving. Our room was without bedding, water, towels. We asked staff and were repeatedly told “ok”.
The nurses had poor blood taking skills: they lacked basic hygiene such as wearing gloves/hand washing between patients. When this was raised; the nursing team became hostile. My mother did not proceed with her surgery: feeling this was not safe and I would need her to support my recovery. The staff were annoyed at this and attempted to charge her £1000 for the blood test only (the only test she had). This would have cost a maximum of £100 in the UK. The hospital settled for £500 for this test which is still awful. My mum still had the terrible bruising.
I wanted to leave. I did not feel confident to approach staff and felt uncared for.
I cried that evening as I was scared. I slept under my coat and dressing gown.
At 9.30am the next morning the situation was the same.
There no suction or oxygen was in my room. This was unnerving for my mother who has 42 years nursing experience. She raised this and it was promised that this would be in the room on my return from theatre. It was not.
I only went through with surgery due to having confidence in my surgeon. Sadly for him the nursing staff massively let him down. If you are considering going to this hospital, take your own support. You will need someone to care for you. The nurses will not do this!
I arrived back on the ward at 3pm, there were no observations until 10pm when this was blood pressure only.
24 hrs post op, I had been left with an empty drip in for over 3 hours and was well overdue pain relief. I approached the staff at the desk for support. She rolled her eyes at her colleagues as I approached. I felt unwanted and an inconvenience. I was told the pharmacy was shut and there was no request for pain medication. Luckily for me I brought paracetamol with me and self medicated with that. I told the nurses of my intentions, they shrugged their shoulders.
I appreciate care between the UK and Turkey may differ significantly. I would however advise that you ensure your patients, at the very least are and feel cared for and safe. I felt neither.
I will not be returning. 2 of my friends have since cancelled their operations with this hospital.
Trustpilot
April 12, 2023, 10:59 p.m.
Liliana Mariciuc
FR
Hair Transplant
Buna
Buna. Ma Numesc Mariciuc Liliana, si de curand am facut doua operatii estetice la Spitalul Erdem ambele cu succes , facute de domnul Profesor Doctor Fatih Peker… Deci: Recomand cu incredere acest Spital, medici, consultanti , tranzlator, asistenti etc… Va Multumesc frumos intregei echipe, sunteti de nota 10+
Trustpilot
April 12, 2023, 10:26 p.m.
Mayra Medina
ES
Hair Transplant
Implantes en Estambul
Hola a todos .yo viajes a Estambul el 4 de abril de ponerme implantes mi experiencia ha sido muy buena en Erdem hospital .Me a esperado en el aeropuerto para recogerme con mis hijos me llevaron al hotel todo muy cómodo ,al otro día llego el chófer a recogerme para llevarme al hospital donde me me pusieron el tornillo para los implantes los Dr muy atentos preocupándose por mi preguntando si estaba bien. me dieron para el dolor y antibiótico tuve traductor excelente me ayudó en todo momento y mi cordinador Onurcan Sar cualquier cosa que preguntaba estaba al pendiente de responderme .tengo q ir una segunda vez para ponerme el diente definitivo espero q sea excelente cómo está primera vez
Gracias a todos del equipo Erdem hospital
Trustpilot
April 12, 2023, 3:33 p.m.
Simona Iacob
RO
Hair Transplant
I was very satisfied with the clinic
I was very satisfied with the clinic, the employees are professionals, they have a very warm welcome, you feel very safe, quality services. I recommend to those who want 100% quality.
Thank you verry much!
The traveling coordinator UGUR ISPIR a man with great professionalism and respect , who offered us an extraordinary stay during the entire treatment period🙏🏼
I❤️ERDEM
Trustpilot
April 11, 2023, 8:42 p.m.
María Ruth Cuadrado Arceredill
ES
Hair Transplant
Todo fue perfecto
Todo fue perfecto.
Me realizaron toda la cantidad de pruebas necesarias. Incluso me solucionaron un problema que aún no me habían solucionado en España.
El trato de las enfermeras y de todo el personal ha sido excelente. El doctor Ali es una gran cirujano y una excelente persona de gran empatia. Gracias por cambiar mi vida doctor!!
También unas palabras para mi asesor, ya casi amigo, Onur. No podía pedir un mejor asesor en todo mi proceso. Siempre atento y solucionando cada pequeño detalle.
Regreso a España muy feliz de la experiencia y agradecida a todo el equipo de Erdem.